12/10/2018

Volkswagen Group Rus Announces a New Genuine Product Labelling System

Moscow, December 10, 2018 — Volkswagen Group Rus announces the launch of a genuine product labelling program for authenticity verification. Starting from autumn 2018, often-counterfeited genuine vehicle maintenance products will carry a special dual-layer sticker with the logo of the Tested.Genuine product authenticity verification program.


New Genuine Product Labelling System
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The Tested.Genuine product authenticity verification program applies to service products for vehicles of the Volkswagen Passenger Cars, Audi, ŠKODA, and Volkswagen Commercial Vehicles brands. Counterfeited products often include air, cabin, oil and fuel filters, brake pads and disks, spark and glow plugs, motor and transmission oils, brake and other service fluids.

The Tested.Genuine sticker has a unique 15-digit code for product identification in a special system. Volkswagen Group Rus has launched a multibrand website at www.testedgenuine.ru for users to check the authenticity of purchased products. All they have to do is to enter the unique code from the Tested.Genuine sticker into the appropriate field, and the program will instantly show if the product is genuine. The unique code can also be verified in the Volkswagen Service and Audi Service mobile applications by scanning the QR code with the smartphone camera or by contacting the code verification hotline. If the purchased product is not genuine, the consumer can use the feedback form to share information about purchase.

The launch of the new labelling system and the specialized service for product verification is another step made by Volkswagen Group Rus towards providing the best customer service in the Russian market. Top-quality genuine products perfectly suit the vehicles of the Volkswagen Groupʼs brands, ensuring their safety and maximum efficiency.

Unique code verification website: http://www.testedgenuine.ru